Technical Writing

An organization’s documents provide the information necessary for employees to do their jobs properly, legally, and in accordance with company policies and values.

WorkShaper can collaborate with your subject matter experts to outline, write, format, edit and revise your policies, procedures, forms, reference documents, job aids, PowerPoint presentations, and manuals.

We can evaluate your current library of documents to identify documentation gaps and best practices. And, we can help you establish a framework for the development and maintenance of your document libraries. This involves the following:

  • Document naming and numbering standards
  • Version control
  • Retention guidelines
  • Document approval and maintenance processes
  • Document storage and access

We also train people in your organization to write clear, effective documents.

November 2017

WorkShaper has been a great partner to Sabra Obela over the last 5 years.

With Jackie’s partnership, we developed and implemented robust, global company processes for Sabra Obela. Jackie worked with several teams to crystallize and prioritize the different disciplines’ needs, using a collaborative approach.

Thanks to Jackie’s expertise, we also identified an online solution that will allow us to organize, store, update and share documents with all stakeholders in a consistent, standardized way. I highly recommend working with Jackie. Her knowledge, highly flexible style and great level of service is a treasure for successful change management in any company.

Sigalit Vacnich, Director of Global Process Transformation and Change Management
Sabra Dipping Company